Frequently Asked Questions

We have options in our Thrift Store, Food Pantry, Intake Desk, General Office, and Education Center.

That depends. Several positions require a committed schedule, but some are flexible or temporary. You will learn more at Orientation. We have availability 7 days a week, morning through evening.

You will learn about the mission of NFCC. You will receive a packet of NFCC information, a tour and a chance to meet with NFCC staff and other volunteers. You will learn about the many opportunities in our organization and complete simple forms required by NFCC for volunteer service. We will discuss the best placement/schedule for your service. As soon as you sign up for Orientation on our online calendar, more information will be emailed to you.

Closed-toed shoes are a must!  Wear comfortable, modest clothing. You may get a little bit dirty, so plan accordingly. We have gloves if you ask for them. We will give you a name tag and a volunteer T-shirts after you establish a volunteer schedule.

We have a limited number of small lockers available, but we prefer that you lock valuables out of sight in your car. We cannot be responsible for your personal items. We will try to provide water bottles and snacks, but you may also bring your own.

Anywhere in our lot.  Please stay out of the gated area and anywhere marked “Staff.”

No one under the age of 13 may volunteer with us under any circumstance. Teens 13-15 may volunteer with a parent or adult representative present at all times. Teens 16 and older may volunteer alone, with a parent signature on our waiver. Teens need to be scheduled and cannot just come with you during your shift.

Yes! You don’t get a discount, but everything is well-priced. We prefer you shop after your shift and will discuss this more at Orientation.

New Volunteer Orientation covers everything that you will need to know.

Yes. Read the Volunteer Instructor information for more details.

Did You Know:

900 families and 1,800 children were served by the holiday program for warm coats, Thanksgiving meals and holiday toys last year.